By David Bledsoe 
Common Toyota Power Liftgate Issues
For Toyota RAV4 owners, experiencing issues with the power liftgate can be frustrating. Below are some common problems and their potential solutions.
Faulty Computer Component
One frequent issue with the power liftgate is a faulty computer component. This computer handles various functions of the liftgate, and if it malfunctions, the power back door may not operate correctly. Replacing the defective computer can resolve this problem (RAV4 World Forum).
Malfunctioning Power Back Door
Another common complaint among Toyota RAV4 owners is a malfunctioning power back door. For instance, some owners have reported that their power back door no longer opens when pressing the button on the outside of the vehicle. This issue is prevalent in models like the 2018 RAV4 LE (JustAnswer).
| Symptom | Potential Cause |
|---|---|
| Power back door not opening | Malfunctioning power back door system |
| Power back door opening partially | Faulty computer component |
Checking PBD Setting
Sometimes, the solution to the power back door not working can be as simple as checking the Power Back Door (PBD) setting. In certain scenarios, the PBD setting might be turned off accidentally. To fix this, owners should inspect the steering wheel controls to ensure the PBD setting is activated (JustAnswer).
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Allegations Against Toyota
The Toyota RAV4 has faced several allegations regarding its power liftgate issues. Here, we break down the primary concerns raised by consumers and legal entities.
Hidden Defect Disclosure
One of the main allegations against Toyota is their failure to disclose a defect affecting the power liftgates on model year 2014-2021 RAV4 vehicles. Consumers assert that despite being aware of the issue through various tests, analyses, warranty claims, and consumer complaints, Toyota did not address the defect transparently. This lack of disclosure has led to widespread frustration among RAV4 owners who experience unexpected malfunctions in their power liftgates.
Power Liftgate Hinge Defect
The core of the defect lies in the power liftgate hinges. Multiple reports have indicated that repairing these hinges often does not resolve the underlying problem. The replacement parts supplied by Toyota are claimed to suffer from the same defect, leaving many customers with recurring issues. This has led to allegations of fraudulent concealment and breach of warranty, with owners feeling that Toyota has not taken adequate measures to rectify the situation.
Toyota’s Awareness and Response
Evidence suggests that Toyota has long been aware of the power liftgate defect. The company has received numerous consumer complaints and reports submitted to the National Highway Traffic Safety Administration (NHTSA). Additionally, Toyota has issued multiple technical service bulletins dating back to 2012 regarding the power liftgate issue.
Despite this awareness, Toyota has been accused of being unable or unwilling to properly repair the affected vehicles. This lack of action has led to significant consumer dissatisfaction and has prompted legal actions, including a proposed class action lawsuit.
For a deeper dive into these issues, see our section on the 1.8 million RAV4 recall, or explore related problems such as the Toyota Highlander rear hatch not working.
Understanding these allegations is crucial for Toyota owners dealing with power liftgate issues, and knowing one’s rights can aid in seeking appropriate solutions.
Toyota Recall and Lawsuits
Toyota’s power liftgate issues have led to significant recalls and legal challenges. Here’s an overview of the major developments surrounding the RAV4 recalls and related lawsuits.
1.8 Million RAV4 Recall
In November, Toyota issued a recall impacting over 1.8 million RAV4s from the model years 2013-2018. The recall was driven by concerns related to the power liftgate and certain replacement 12-volt batteries. These issues were claimed to affect the safety and functionality of the power liftgate, necessitating the recall.
| Model Year | Affected Vehicles |
|---|---|
| 2013-2018 | 1.8 Million |
Class Action Lawsuit Overview
A class action lawsuit alleges that Toyota failed to disclose a defect affecting the power liftgates on its model year 2012-2021 RAV4 SUVs, particularly focusing on 2014-2021 models. The lawsuit centers around defective hinges that result in various malfunctions, including:
- Failure to open and close as intended
- Staying open for extended periods
- Emitting continuous beeping noises
The suit claims that replacement hinges provided by Toyota suffer from the same defect, failing to resolve the issue.
Impact on Consumers
The impact on consumers has been significant. Many RAV4 owners have reported persistent issues even after repairs due to defective replacement parts. Moreover, it’s alleged that Toyota knew or should have known about the defect based on numerous consumer complaints, reports to the National Highway Traffic Safety Administration (NHTSA), and warranty claims dating back to 2012.
Owners have raised concerns over the safety and reliability of their vehicles, impacting their day-to-day use and potentially reducing the vehicle’s resale value.
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By understanding the extent of the problem and Toyota’s response, consumers can be better informed about the ongoing challenges related to the RAV4 power liftgate defect.
Power Liftgate Defect Details
Defective Hinges Description
The power liftgates in the affected Toyota RAV4 models suffer from poorly designed and/or manufactured hinges. These hinges are reportedly unable to withstand the force and weight needed to open and close the power liftgate properly. As a result, they can become bent, deformed, and misaligned, causing the door to malfunction. Specifically, the liftgate may open only halfway or abruptly close, posing a risk to the vehicle’s operation and the safety of its occupants.
Unresolved Repair Issues
Consumers have reported that repairing the power liftgate hinges often fails to resolve the issue. The replacement parts provided by Toyota are said to suffer from the same defect, leading to recurring problems. Additionally, there are allegations that Toyota has been aware of this defect but has not taken adequate action to address it. This has left many vehicle owners frustrated and concerned about the longevity and safety of their RAV4’s power liftgate.
Operation and Safety Concerns
The defective power liftgate hinges present several operational and safety concerns for Toyota RAV4 owners. When the hinges become misaligned or deformed, the liftgate may fail to close securely, leading to potential theft or damage to the vehicle’s interior.
Another critical concern is the liftgate’s tendency to abruptly close, which can pose a risk of injury to users, especially children or unsuspecting individuals standing near the rear of the vehicle. Furthermore, the sporadic operation of the liftgate can affect the overall reliability of the vehicle, making it a point of frustration for many owners.
| Issue | Description |
|---|---|
| Opening/Closing Malfunction | Liftgate may open only halfway or abruptly close. |
| Recurring Problems | Replacement parts often have the same defect. |
| Safety Risks | Potential for injury if the liftgate closes suddenly. |
| Security Concerns | Liftgate may not close securely, risking theft or damage. |
Owners of the affected vehicles should be aware of these issues and consider contacting their dealer for inspection and possible solutions. For more information about similar problems, check our articles on toyota highlander rear hatch not working and toyota highlander liftgate not working.
Toyota Knowledge and Actions
Consumer Complaints and Reports
Toyota has long been aware of the alleged power liftgate defect in their RAV4 models due to multiple tests, analyses, warranty claims, consumer complaints, and discussions in forums. Over the years, numerous Toyota owners have reported issues with the power back door, prompting concern and frustration. This consistent pattern of complaints has led to increased scrutiny and investigation. For more information on related issues, visit toyota app not working or toyota key fob not working.
Technical Service Bulletins
To address the recurring issues, Toyota has issued several Technical Service Bulletins (TSBs) that pertain to the power liftgate defect. The lawsuits against Toyota highlight that the manufacturer knew or should have known about the defect based on customer complaints, reports submitted to the National Highway Traffic Safety Administration (NHTSA), and numerous warranty and post-warranty claims. These TSBs date back to 2012, indicating that Toyota has been working on identifying and specifying the correct procedures to mitigate the issues consumers face with the RAV4 power back door.
Proposed Class Action Lawsuit Scope
The scope of the proposed class action lawsuit is extensive. It seeks to include all individuals in the United States who purchased or leased a 2014-2021 Toyota RAV4 affected by the power liftgate hinge issue. The allegations center on the claim that Toyota was aware of the defect but failed to disclose it adequately, leading to widespread consumer impact. The lawsuit aims to hold Toyota accountable and seek compensation for the affected individuals.
This class action highlights significant concerns over the handling and resolution of the power liftgate issues, underscoring the importance of transparency and customer support. For more details on related recalls and issues, explore articles like toyota navigation app not installed and toyota prius key fob not working.
By addressing consumer complaints, issuing technical bulletins, and facing legal challenges, Toyota’s actions and knowledge of the power liftgate defect have come under scrutiny, highlighting the need for continued vigilance and support for affected customers.